PRIVACY POLICY
Welcome to Cyber Care Academy. Your privacy is important to us. This privacy policy explains what information we collect, how we use it, and how we protect it. By using our site, you agree to the practices described in this policy.
1. Information Collected
1.1. Browsing the Site
No personal information is collected when you browse our site, except for cookies. Please refer to our Cookie Policy for more information.
1.2. Subscription to eBooks, Newsletters, or Any Simple Form on the Site
We collect the first name, last name, and email address. The country is optional but retained if provided.
1.3. Purchases and User Profile
When making a purchase, we collect complete customer information, including name, address, email, possibly phone number, and progress in the training. The user profile may include a biography and a photo. Payment information is processed and stored by payment solutions such as Stripe and PayPal and is not stored by us.
1.4. Analytics
We use Facebook Pixel, Google Analytics, Kajabi Analytics, and Cookie-Script to collect anonymous information to compile statistics.
2. Use of Information
We use the collected information to:
- Marketing and improving our services.
- Sending newsletters and registering for academy webinars.
- Sharing with affiliates who have sold our services through their affiliate link (first name, last name, email, and country).
- We do not sell or give any information to partners. If information needs to be shared, it will be done by us, and the user will be free to participate or not.
3. Protection of Information
Our security measures include:
- Data access only by the designated ArchiTEK NuméRIK data officer.
- Reliance on Kajabi’s security quality to protect the systems.
4. User Rights
Users can, at any time:
- Request access to the data we hold.
- Request corrections.
- Request the deletion of data. Deleting data results in the loss of access to purchased products and is irreversible. No refund requests will be accepted after data deletion. Please allow a minimum of 7 days to obtain data or process correction or deletion requests.
5. Retention Period
Data is retained as long as users are active.
If a user has not accessed the system for 12 months and has purchased products, we will attempt to contact them three times before deleting their data.
If the customer has not purchased products, data will be deleted without an attempt to contact.
For lifetime products, information will be retained until the user requests its deletion.
6. Policy Changes
An email will be sent to all users 30 days before any changes to this policy. A popup will also be displayed on the site 30 days before and 10 days after the change. It is the user’s responsibility to check for updates.
7. Contact
For any questions or concerns regarding this privacy policy, please contact us through our Contact Us page.
8. Transparency
The Cyber Care Academy is owned by ArchiTEK NuméRIK, which is duly incorporated and registered with the relevant governments and will continually improve to comply with international laws. https://www.architeknumerik.com